Orem Sunset Heights Family History Center

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Staff Meeting Summary 1-9-2018

Sunset Heights Multistake Family History Center
Staff Meeting January 9, 2018

Welcome: Brent Gardner
Opening Prayer: Everett Young
Spiritual Thought: Rod Cuthbert: Video Presentation: Pray to Be Led by the Holy Ghost


January 15, CENTER CLOSED, Martin Luther King Day
January 16, 11 am and 7 pm, Patron Class, Don Kussee “Memories”
February 6, 11 am and 7 pm, Patron Class, Larry Jensen “Web Indexing”
February 12, 11:30 am, Moms and Tots
February 13, 7 pm, Staff Meeting
February 19, CENTER CLOSED, Presidents’ Day
February 20, 11 am and 7 pm, Patron Class, “Online Help”
February 28-March 3, Roots Tech Conference

Upcoming Classes: Jeanne Gunnell

Moms and Tots—change to by appointment only

Upcoming Needs for Substitutes


Welcome to Priscilla Stutz (Tuesday afternoon) & Aaron Thacker (Wednesday evening)
Welcome back Elaine and Bevan Wright (Friday afternoon)
Introduction of staff members present


1. Working with Patrons: Pat Cuthbert

We discussed some of the best ways that we could recruit patrons to come to the FHC. Join your ward Facebook and welcome them to come to the Center on Facebook. It is also a good place to put what the classes are going to be. Most wards are also having family history classes during Sunday school slot. We can find out who has been in those classes and either call or personally extend an invitation for them to continue the training on their own time and leisure at the Family History Center. If we are friends, we can also mention which shift we work on and tell them we would give them one-on-one help, whichever shift they come on. Our nearby neighbors and friends also need a personal invitation. This is missionary work to invite those around us to come to know their family!

2. Tech Tips: Don Kimball

Using Multiple Browser Windows & Tabs

When using the Search portion of Ancestry.com or when viewing multiple person pages in Family Tree, a common method is to click on a result or page, wait for the page to load, look at the page, and then click on the “Back” button on the browser. This is repeated over and over again. An alternate solution is to open a new tab for each of these you want to view. This can be accomplished by either right-clicking on the link and selecting “Open Link in New Tab”, using Ctrl + click or using a middle-click (aka mouse wheel click). The middle-click (or Ctrl + click), while it takes a little bit to get used to, loads these search results in the background while you keep looking through and selecting more results you want to view. You can then select one of these newly-opened tabs by clicking on them at the top of the browser. To quickly close a tab, middle-click on the tab up at the top of the browser.

Note: Middle-click will not work on some links or it will load a blank tab. This is due to the way the link was programmed by the web developer. This regularly comes up with users try to middle-click on a name in the pedigree view on FamilySearch.org. Instead, left-click on the person’s name to bring up their info box, and then middle-click on “Tree” or “Person”.

Note: Middle-clicking also works on Google search results and everywhere else there is a link (except for the situations mentioned in the note above).

Another nice feature with tabs is that they can become their own window. If you click and drag a tab up or down, the tab will become its own window. Tabs can also be moved between windows by dragging them from one browser window to another.

Sometimes it is useful to view two windows side-by-side, such as when comparing two persons you are considering to merge, or when viewing Family Search in one window and Ancestry in another. If you would like to view two windows side-by-side, you can drag the window to the side of the screen until it shows you a preview border of it filling up that half of the screen. Release the mouse, and the window will snap into place. If you are on Windows 10, you are then prompted to select another existing window to fill the other half of the screen. Here are a couple of videos that show this on YouTube (I believe YouTube is blocked at the Family History Center – you will need to view this video elsewhere.):

https://www.youtube.com/watch?v=_Y2YG8xydGk for Windows 7
https://www.youtube.com/watch?v=BIjETW5CC24 for Windows 10

Browser Zoom

If the text in the browser is too small to read or is too large, you can change the zoom level of the browser by using Ctrl + Mouse Wheel, Ctrl + +/- or by clicking on the three vertical dots or lines in the upper left of the browser and changing the zoom settings. To return the zoom setting back to normal, use Ctrl + 0.

Closing Prayer: Bevan Wright



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Staff Meeting Summary 11-14-17

Sunset Heights Multistake Family History Center
Staff Meeting November 14, 2017

Welcome: Brent Gardner
Opening Prayer: Larry Jensen
Spiritual Thought: Brent Gardner

“Pass the turkey and the family pictures this Thanksgiving”

My parents passed away twenty or so years ago and I still find myself wishing I could ask them questions about their lives or get some advice about a problem. In an Associated Press article by Melissa Rayworth, it was pointed out that when extended families lived closer together it was easy to pass on family stories during dinner or other times. Now with families being spread out, holiday meals may be the only time to ask relative about their lives and previous generations. It was suggested that we consider collecting family stories and other information during holiday gatherings. The article is found on page B7 of the November 14, 2017 issue of the Daily Herald.

November 21, 11am and 7pm, Patron Class, Jeanne Gunnell, “Cleaning up the Tree with Find A Record”
November 22, closed after 1pm
November 23-24, Closed for Thanksgiving
December: No Patron Classes or Staff Meeting
December 18-January 1, closed for Christmas and New Year’s Day
January 2, No Patron Class
January 9, 7pm, Staff Meeting

Upcoming Classes: On November 21 Jeanne Gunnell will demonstrate how to use Find a Record to assist you in cleaning up the Family Tree.

Upcoming Needs for Substitutes

Updating Blog List of Experts and Specialists

Our thanks to Beth Wright, Elaine Wright and Bevan Wright who have resigned.

Norman and Becky McClellan leaving in January for mission to Guatemala.

Lots of openings for new staff members. Please let us know if you have recommendations.

1.Tech Tips: Don Kimball

Within the next couple of weeks, the existing Sign In/Out system will be replaced with a new system. While it will look very similar and will work in much of the same way, there are some differences.
1.There are two icons in the lower-right hand corner:
a.Gear icon: used by the administrators of the system to perform certain functions.
b.Power icon: will shut down the computer when pressed.
2.When signing out, the last question that asked about phone calls has been removed. We are no longer required to track this data.
3.When people have signed out, the “Thank you for visiting the center today” screen will check for any flash drives or CD’s/DVD’s that might have been left behind. If it detects any, flashing warning messages will appear, telling you which of the two types of devices you left behind.
4.The new system no longer relies on Google Chrome or Google Forms to function. Many of the issues we have experienced in the past with the Sign In/Out system have been due to these two technologies. Hopefully this will lead to a more stable system and a better staff and patron experience.

2.Family History Center Blog: Jeanne Gunnell

Jeanne gave an overview of what is currently on our Center blog and why you should become familiar with it especially regarding staffing issues, calendar and classes. See the attached PowerPoint.

Family History Center Blog

We also see a need to do some major revamping of other sections of the blog and will keep you informed as we make updates.
Closing Prayer: Don Kusee


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Staff Meeting 10-2017

Sunset Heights Multistake Family History Center

Staff Meeting October  2017



Welcome:  Brent Gardner

Opening Prayer:  Nora Lloyd

Spiritual Thought: Kleis Kussee

“What we see today in FamilySearch is the embodiment of changes that were envisioned back in 1977.” Elder Allan F. Packer General Authority Seventy


October 17, 11 am and 7 pm, Patron Class, “Family History Apps”

October 24, 7 pm, Ward Consultant Training for Lakeview and Sunset Heights Stakes

October 31, Halloween, closed after 4 pm

November 7, 11 am and 7 pm, Patron Class, Elder James Tanner “Family History Guide”

November 13, 11:30 am, Moms and Tots

November 14, 7 pm, Staff Meeting

November 21, 11 am and 7 pm, Patron Class, “Find A Record”

November 22, closed after 1 pm

November 23-24, Closed for Thanksgiving


Upcoming Needs for Substitutes


Genealogy Merit Badge Counselors



  1. Working with Patrons: Pat Cuthbert

Pat led a discussion about how we can bring the Spirit in to the Center.

  1. Tech Tips:Don Kimball 

Don went over the changes that were necessitated by the installation of new computers in the Center. See PowerPoint.

FHC Presentation – New Computers

  1. Memories: Don Kussee

Don reviewed FamilySearch Memories. See PowerPoint.

FamilySearch Memories 2017

Closing Prayer:  Bob Gunnell



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Staff Training Summary 9-2017

Sunset Heights Multistake Family History Center

Staff Meeting September 12, 2017



Welcome:  Brent Gardner

Opening Prayer:  Floyd Billings

Spiritual Thought: Bob Gunnell

Bob talked about one of his ancestors – Marie Madeleine Cardon of Torino, Italy. As a young child of 5 or 6 she had a dream or vision where 3 men came to her. These men told her they were missionaries of a restored church. These men told Marie that through her the Gospel would be accepted by her family. Marie was told that one day she would cross the ocean and also the land which would get her to Zion. She told her father about her dream. Then around 10 years later Marie’s father heard there were 3 men preaching some religion. He got excited because he remembered Marie’s dream. He sought these men out and found Lorenzo Snow preaching the Gospel. He and his family accepted the Gospel. The Lord uses many different ways to bring the Gospel into people’s life. And knowing these stories of our ancestors, we are strengthened in our testimonies and commitment to the Gospel. And sharing such stories is definitely part of doing Family History.


September 19, 11 am and 7 pm, Patron Class, Larry Jensen, “Web Indexing”

October 3, 11 am and 7 pm, Patron Class, Elder James Tanner, “Putting Trees on Different Sites”

October 9, 11:30 am, Moms and Tots

October 10, 7 pm, Staff Meeting

October 17, 11 am and 7 pm, Patron Class, “Family Search Apps”

October 31, Halloween, closed after 4 pm


Staffing Update: Welcome to Sherri Whiting from the Cherry Hills 7th ward who is a newly called staff member. She is serving on the Friday morning shift.


Upcoming Needs for Substitutes


  1. Working with Patrons: Rod Cuthbert (Sub for Pat Cuthbert)

Rod reminded us of the importance of asking new patrons who come to the Center what they would like to accomplish. He also reminded us of the  training opportunities  for the youth on Wednesday evenings  and adult groups on Thursday evenings, by appointment.

Don Kimball then followed up with a flyer for us to disperse in our individual wards regarding the youth training which includes  a new 3-week series of  classes on Family Tree and a single evening class on Indexing. He enlisted our help in getting the word out.


  1. WiFi at the Center:Don Kimball     fhc-presentation-new-wireless-access-point-comp 
  2. Immigration and Citizenship Records: Carol Smith      fhc-uscis-presentation-comp

Closing Prayer:  Brent Gardner



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Staff Meeting Summary 8-8-17

Sunset Heights Multistake Family History Center

Staff Meeting August 8, 2017

Welcome:  Rod Cuthbert

Opening Prayer:  By Invitation

Spiritual Thought: Rod Cuthbert

And the River Will Grow

Elder Renlund and his family discuss the prophet Ezekiel’s vision of the waters flowing from the house of the Lord. The river of water represents blessings, which flow from the temples to heal families and give them life.

To view the video go to the url below.




August 15, 11 am and 7 pm, Patron Class, James Tanner, “Family Search Catalog”

September 4, Labor Day, Center is closed

September 5, 11am and 7 pm, Patron Class

September 11, 11:30 am, Moms and Tots

September 12, 7 pm, Staff Meeting

September 19, 11 am and 7 pm, Patron Class, “Indexing”


Needs for Substitutes


Working with Patrons:  Pat Cuthbert

Policy on prayer at the beginning of shifts:

The manual states “If feasible, begin the shift with prayer.”  It is easier for the morning shift to have prayer since patrons are just starting to come. All shifts should look around to see if it is feasible. If so, have prayer, but it is not mandatory.


Auxiliary room usage: Missionaries do not require our supervision. They report to their leaders and President. They are welcome to use the main room if the mix is inappropriate in the secondary room. Patrons sometimes wish to use the secondary room.  If so, make sure we let them know we are happy to come and help if needed. Check on them occasionally to let them know we are there for them. Leave the door open on the second room.


There was some confusion on July 3rd, and most of the staff did not show up. It was actually not a 3 day holiday. Check postings around holidays for closure days. Directors will reevaluate closure dates. We will be closed on Labor Day.

Microfilm Ordering:  Don Kimball

FHC Presentation – Microfilm Ordering Discontinuation 

Copyright Issues:  Elder James Tanner

Basic Copyright Law for genealogists by James L. Tanner

Where does the law come from? The Constitution reserves all copyright actions to the Federal Courts Copyright Acts

  • 1790 – The original copyright statute
  • Major amendments
  • 1802 – added protection to prints
  • 1831­ added protection to musical compositions
  • 1870­ added fine arts including painting and sculpture
  • 1909 – maintained distinction between prepublication and post­-publication
  • 1976­ abandoned distinction


United States Code Sections

Title 17, United States Code

(17 USC, Copyrights)

37 Code of Federal Regulations Chapter 11

(37 CFR 11)


Additional Copyright Acts

Copyright Act of 1976

Berne Convention Sonny Bono Copyright Term Extension Act

Digital Millennium Copyright Act



Work: Original works of authorship fixed in any tangible medium of expression, now known or later developed, from which they can be perceived, reproduced, or otherwise communicated, either directly or with the aid of a machine or device.


Author: Either the person who creates a copyrighted work or if the copyrighted work is created within the scope of employment, the employer of the person who creates a copyrighted work.


Collective Work: A work such as a periodical issue, anthology, or encyclopedia in which the individual authors create separate or independent works, assembled into a collective whole.


Derivative Work: A work that is based on, or modifies, one or more preexisting works. A copyright holder has an exclusive right to prepare or authorize the preparation of derivative works based on the copyrighted work.


Joint Work: A work prepared by two or more authors with the intention that their contributions be merged into inseparable or interdependent parts of a unitary whole.


Public Domain: A slippery term referring to any works not protected by copyright due to age, noncompliance with the copyright act or excessive reproduction without claim of copyright.


U.S. Government Works: U.S. Federal Government works are not usually covered by copyright But… The works may contain copyrighted material or be created under a contract preserving the author’s copyright claim.


Facts cannot be copyrighted. The creative selection, coordination and arrangement of information and materials forming a database or compilation may be protected by copyright.


Genealogists are also

  • Writers
  • Photographers
  • Bloggers
  • Artists
  • Designers

Is any portion of the work we do as genealogists covered by copyright law? Only those portions of the work that are original to the author. Facts, i.e. names, dates and places, old stories from ancestors and other copied material are not copyright protected. A portion of a work can be copyright protected and other portions may not be. Only the parts of the work that are original with you will be subject to your claim of copyright.

Resource http://copyright.cornell.edu/resources/publicdomain.cfm


Closing Prayer – By Invitation




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Staff Meeting 5-9-17

Sunset Heights Multistake Family History Center
Staff Meeting May 9, 2017

Welcome: Brent Gardner
Opening Prayer: Liliana Riboldi
Spiritual Thought: Jeanne Gunnell
I have given a lot of thought to the scripture about the hearts of the children turning to the fathers and the fathers to the children. There were a couple of experiences I had in the temple one where a brother was wondering how he could share a name with his son overseas who had helped in finding the names and another in a sealing session where the sealer was concerned about making sure he pronounced the names correctly and the patrons knowing these deceased relatives well enough to know how to pronounce the names. My son recently shared with me a story about a coworker whose husband had recently been arrested on serious criminal charges. He made the comment that it changes your feelings towards people when you know their family and circumstances. It helped me to better understand how our hearts turn to our fathers as we research and learn about them and do their temple work.

May 16, 11 am and 7 pm, Patron Class, Elder James Tanner, “Family History Guide”
June 6, 11 am and & pm, Patron Class, Elder James Tanner, “My Heritage”
June 13, 7 pm, Staff Meeting
June 20, 11 am and 7 pm, Patron Class, Sheryl Kempton, “Find My Past”
July: No patron classes or staff meeting

New Staff Members: Bevan and Elaine Wright LV 1 (Friday afternoon)

Shift Coverage: Importance of getting subs when necessary

1. Working with Patrons: Pat Cuthbert
We discussed “Gathering the Family of God” by President Henry B Eyring.
We do not know what marvels God will inspire people to create to help in His work of gathering His family. But whatever marvelous inventions may come, their use will require the Spirit working in people like you and me. This should not surprise us. After all, these are beloved sons and daughters of God. He will send whatever inspiration is needed to give them the opportunity to return to Him.

2. Kinmapper: Don Kimball
Unfortunately, Don was not able to demonstrate how to use this program due to inadequate Wifi coverage. We suggest you try it at home. To find it, click on the FamilySearch App Gallery link (at the bottom of the FamilySearch.org home page) and type in Kinmapper in the Search window. Kinmapper will use data provided by your FamilySearch family tree to map the locations where your ancestors lived. Easily see your relatives on a map and search for them by name.

3. FamilySearch Maps: Eileen Kraczek
Eileen used a PowerPoint to teach us about maps.familysearch.org. Below is her Power Point presentation, handout and case study.

PowerPoint presentation maps.familysearch.org

Maps.familysearch.org – Handout by Eileen Kraczek, Sunset Heights Family History Center, 9 May 2017

I have found this program to be very useful in locating records of my English ancestors. I also find that I feel closer to them after learning more about the area they came from. In this case I learned more about my second great-grandparents by searching for and finding their marriage record. Following are the points that were covered in the presentation.
1. Historical Maps — England & Wales Jurisdictions 1851
2. Open browser and type in maps.familysearch.org
3. Map of England and Wales will appear showing England and Wales counties—searchable by parish
4. Type name of desired parish into the “Enter a location to search” box in the upper left corner and click on the SEARCH button. Parish name must be exact or program will return “0” matches. If there is more than one parish by that name, click on your parish of interest. The location of the parish is shown on the map and an information window pops up with details about the parish.
5. The “Info” tab gives details about the parish including years of available records (Parish Records and Bishop’s Transcripts) and other religions in the area that will have records.
6. “Jurisdictions” tab next to the “info” tab shows administrative jurisdictions — parish, county, civil registration district, probate court, etc. It is useful to compare with census information. Make a list of parishes in the county to clarify spelling for SEARCH. Computer will return 0 matches for misspellings.
Other jurisdictions can also be selected by using the down arrow in the “Click map to select: box just below the title, but this will show only one jurisdiction, whereas the Layers will show as many jurisdictions as you select.
7. Note Layers tab next to Search tab in the upper left corner. The program is set to show county and parish boundaries. Click on the ”Layers” tab to select other administrative areas.
Click in the box next to the administrative area you want to see, such as the Civil Registration Districts, to add another layer of administration to the map.
8. Options tab. Question comes up “What would you like to do?”
9. Contiguous parishes. Click on this link for a list of parishes that boarder your parish. These names are links. Note that if you hover over a parish name on the list on the left a red balloon indicates the location of that parish. Click on the name for information about the parish.
10. Radius place search. This tool shows the parishes within a designated distance (1/4 to 20 miles) from your parish. Select a desired distance. Click GO.
A dark circle will highlight the parishes within the selected radius of your parish. Parishes are listed on the left in order of distance. Under “Sort method” at the top right of the list, select “alphabetical” to sort list alphabetically.
11. Click on Search the Family History Library Catalog for a list of resources about this parish. It is the same list you will find if you go to the “SEARCH” tab and select “Catalog” on the familysearch.org website and enter your parish location.
12. Other views of the map are available by clicking on the “Map —Satellite—Ordnance Survey— tabs in the upper left corner of the map. To return to the original county view of the map click on the “Reset map” button in the upper right corner just above the map.
13. Icons in the lower right corner of the map. The + and – signs are the typical icons for zooming in and out. The person icon is a link to Google maps. Click, drag and drop it in your area of interest for an up-to-date view of the parish.
14. For online tutorial see “Don’t know how to search? Find out here” under SEARCH and CLEAR buttons on the search window. Click on here for additional information about using maps.familysearch.org.

Case study showing how Maps.familysearch.org helped Eileen locate a marriage certificate for one of her ancestors. (See accompanying PowerPoint.)

1. maps.familysearch.org
Historical Maps
England & Wales Jurisdictions 1851
2. Common English Names
Thomas Atkins
1841 England Census by entering his birth year (+/-5 yr) and England—1,276 results
1851 England Census with same criteria—905 results
Thomas Atkins married to Eliza—9 results
1861 England Census—2,037 results
Married to Eliza—57

3. James Tanner
 Focus on the geographic location.
 Location must be as precise as possible.
 Must be correctly identified.
 Start with a known location.
 Most common errors involve places.
4. Vital Information in Family Tree about Thomas Atkins—what I know about my Thomas Atkins
5. Unfortunate merge between Eliza and an Eliza who was married to a Thomas Atkins from Kelshall, England.
• Google Kelshall. Distance from Dudley, Worcestershire, England to Kelshall, Hertfordshire, England.
• Search surrounding parishes for marriage record in hope of stopping this kind of nonsense.
• Use maps.familysearch.org to learn about surrounding parishes.
6. Open browser and type in maps.familysearch.org
7. Map of England and Wales showing counties—searchable by parish. Parish name must be exact.
8. Type Dudley into the search box and click on the SEARCH button
9. Select Dudley (St. Thomas) from the parish: information window pops up. Notice other places in area, dates for Parish Records and Bishop’s Transcripts, and other religions in area.
10. Compare Dudley parish information. Parishes are very close. Three are created from Dudley St Thomas.
11. Jurisdiction tab shows administrative jurisdictions — parish, county, civil registration district, probate court, etc.
• When doing census research, compare with census information to make certain you have the right census.
• Make parish list to clarify spelling for SEARCH. Computer will return 0 matches for misspellings.
12. Options tab. What would you like to do? Contiguous parishes. Radius place search. Family Search Library Catalog.
13. Contiguous parishes list. (Note red balloon. Hover over parish name. Balloon shows location.)
14. Radius place search. Select 5-mile radius. Click GO.
15. Dark circle highlights parishes within a 5-mile radius of Dudley. Parishes are listed on left in order of distance.
16. Under sort method, select alphabetical to sort list alphabetically
17. To narrow number of records to search, look for marriage record in Civil Records. Freebmd.org.uk. Click on SEARCH button.
18. Freebmd.org.uk Search window. Enter search information. Click on FIND.
19. Thomas Atkins married in Stourbridge. Where is that? (Note District, Volume, Page)
20. Back to the map. Click on Layers tab located next to Search tab in upper left corner to access Jurisdictions list.
21. Click in box next to Civil Registration Districts to add another layer of administration to map
22. Red lines show Stourbridge registration district to be contiguous to Dudley district.
23. Certificate of marriage. Now that we know the parish we have narrowed the field to search for a church record for this marriage. Back to map.
24. Kingswinford Click on parish name in list to get “Info” on Kingswinford.
25. Note other places included with Kingswinford. Parish Records begin 1603 and Bishop’s Transcripts 1666. Click on Options tab.
26. Select Family History Library Catalog to see available resources for Kingswinford.
27. Search results for Kingswinford parish. Church records are available for marriages in 1842.
28. A digital copy of the banns is found in Genealogical Society Film # 1,470,766.
29. For online tutorial see “Don’t know how to search? Find out here” under SEARCH / CLEAR buttons on the search window. Click on here for additional information about using maps.familysearch.org.
Closing Prayer: Larry Jensen


Sunset Heights Multi-stake Family History Center
Staff Meeting April 11, 2017

Welcome: Brent Gardner
Opening Prayer: Steve Jones
Spiritual Thought: Pat Cuthbert

From the Conference talk by Henry B. Eyring : Gathering the Family of God

God the Father wants His children home again, in families and in glory. He wants us to come to Earth, following the eternal pattern of families that exists as the order of heaven. April 3 marked the 181st year since Elijah came and gave to Joseph Smith the Priesthood power to seal families eternally, even our kindred dead. His plan gives all his children the opportunity to accept or reject his plan. Families are at the heart of his plan.

April 18, 11 am and 7 pm, Patron Class, Elder James Tanner, “Latest Changes Feature to FS”
May 2, 11 am and 7 pm. Patron Class, Cheryl Fugal “DNA and Ancestry.com”
May 9, 7 pm, Staff Meeting
May 8, 11:30 am, Moms and Tots
May 16, 11 am and 7 pm, Patron Class, Elder James Tanner, “Family History Guide”
1. Dealing with transients: Brent Gardner
Transients or individuals seeking aid should be directed to the Transition Services Office at the Deseret Industries, 1415 North State Street in Provo. Their phone number is 801-818-6156. The office is open
10 am-3 pm Monday thru Friday. After 3 PM, direct them to the Provo Police Department (311 or 801-852-6200). The police will assist in getting them services if they have a photo ID. We can also refer them to the Food & Care Coalition 299 E. 900 S. Provo (801-373-1825).

2. Managing Passwords: Don Kimball

FHC Presentation – Passwords

3. New Indexing Program: Jeanne and Bob Gunnell

Web Based Indexing

Web Based Indexing is the new indexing program that is a part of the FamilySearch website. Right now it is slowly being rolled out to new users – a process which they hope to have completed by the end of summer. There is still a need to finish indexing and arbitrating projects on the old program which needs to be done before they can completely shut it down. Some of the advantages to the new program are that it is part of FamilySearch and is accessed through FamilySearch. This makes it possible to index on tablets, iPads, and Chromebook because you don’t need to download the program. For those with indexing callings the reporting is easier because it is based on your LDS Account info. You can also form your own indexing groups and work on specific projects. It is also easier to keep track of your individual progress.

To access this program you log into familysearch.org. Under the indexing button you go into Web Indexing. This takes you to the page where you can see messages, see your progress and go into batches. When you go into find batches you can set your preferences and then you can mark the star on batches you like to set them as your favorites and access them easier. By clicking on the image next to the project name it will show you an example.

When you open a batch the project instructions will open and you can review those. They can also be accessed various ways from the indexing page. A very helpful tool is found if you click the help button and go to labs. It is the “Show Me How-Guided Help” tool and to use it click the box where it says active. This will show you where to find the various features and tools on the program. As long as it is on it will also work in Family Tree. A couple of other nice features again found in the help section are the “Keyboard Shortcuts” which is a list of shortcuts for Windows & Mac and also the “Share Batch” & “Open Shared Batch” that allow you to share the batch you are working on with a helper and they can see exactly what it is you are working on.

The best way I’ve found to get familiar with this program is to go in and play around with it getting used to the differences between it and the old program. Until you are invited to join you should be able to access the beta version move around in there.

Closing Prayer: Thayle Wilkins


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Staff Meeting 3-14-17


Sunset Heights Multistake Family History Center

Staff Meeting March 14, 2017


Welcome:  Brent Gardner

Opening Prayer:  Blaine Hall

Spiritual Thought:  Rod Cuthbert

Rod bore a strong testimony that life continues beyond the veil. He then showed a video focusing on the promised blessings of doing family history and temple work.

Staff changes:  Kerri Andersen, Beth Wright, David Patten, Norman and Becky McClellan


March 21, 11 am & 7 pm, Don Kussee, “Between the Censuses”

March 31, Native American Research CANCELLED

April 4, 11 am & 7 pm, Patron Class, “Help from Roots Tech 2017”

April 10, 11:30 am, Moms and Tots

April 11, 7 pm, Staff Meeting

April 18, 11 am and 7 pm, Elder James Tanner “Changes to Family Search Person Page”



1.  Dealing with transients: Brent Gardner

 Transients or individuals seeking aid should be directed to the Transition Services Office at the Deseret Industries, 1415 North State Street in Provo.  Their phone number is 801-818-6156. The office is open 10 am-3 pm Monday thru Friday.  After 3 PM, direct them to either the Orem Police Department (801-229-7070) or the Provo Police Department (311 or 801-852-6200). The police will assist in getting them services if they have a photo ID.

 2. Working with Patrons:Pat Cuthbert

Pat reminded us that when we work with new patrons, one way to invite the Spirit of Elijah is to have them tell us a story about one of their ancestors. She made it clear that patrons are not interested in hearing stories about our ancestors.New Printers & How to Select One:Don Kimball

 3. New Printer /Scanner: Don Kimball

Don created a presentation showing the various copying and scanning features of our new printers and how to use them.



4. Elder James TannerFHC Presentation – New Scanner Printer (2)

Elder Tanner introduced us to a new APP called Pedigree Pie. It can be found in the FamilySearch APP Gallery. It links you to your FamilySearch data and shows ethnicity percentages back to your 6x great grandparents.

He also talked about 3 ways to access others’ trees as a helper.

  1. Ask for the person’s ID and their parents’ IDs. Disadvantage is that if you make any changes, your name will be identified as the person making the change, not the person whose tree it is.
  2. Get the person’s helper number and log in.
  3. Use the new Consultant Planner to invite others to let you see their tree. This is a great new tool. To access, go to Get Help on the home page, and then click on Help Others. With just the person’s name and email address, you can send an email invite. If they accept, you can then see their tree, do preliminary research, and create lesson plans to help teach them how to find names to take to the temple. Another advantage of this approach is that their tree will remain accessible to you for however long you desire.

Elder Tanner spent the remaining few minutes introducing the class to the Family History Guide. This is a powerful new resource to learn how to do genealogy. It is the most comprehensive training aid now for users of FamilySearch. It is structured, sequential, and authorized by the Church curriculum department for instruction is Church classes. It is useful for the beginner who needs to learn the most basic procedures, such as how to use a mouse, to the most experienced researcher who may need guidance in researching foreign countries. You can also choose which language you would prefer to view. It has already been made available for use on laptops and will shortly be available for use on mobile devices. To access, just go to thefhguide.com.


Closing Prayer: Everett Young


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Staff Training 2-14-2017

Sunset Heights Multi-stake Family History Center

Staff Meeting February 14, 2017

Spiritual Thought:  Bob Gunnell: Several years ago we decided to visit the cemetery where my great-great grandmother was buried.  Not knowing where she was buried we set out to find her headstone.  When we found it we found that it was quite worn and crumbled.  She had had a very hard life and we felt bad that this was what had happened to her headstone.  We worked with extended family members to replace it.  Through this process I felt a closeness to her and since that experience have felt that she has given me help as I have worked on finding members of her family and doing the temple work for them.  I know that as we help those who have passed on they will help us as we seek out their families so the work can proceed.

Staff changes:  New staff member Kerri Andersen LV5.


February 21, 11 am & 7 pm, Elder James Tanner, “Standardization”

March 7, 11 am & 7 pm, Cheryl Fugal “Finding Names to Take to the Temple”

March 13, 11:30 am, Moms and Tots

March 14, 7 pm, Staff Meeting

March 21, 11 am & 7 pm, Don Kussee, “City Directories and other Information between Censuses”

March 31, 1 pm to 4:30, Southwest Indian Mission Reunion, classes on Native American research


Working with Patrons:  Pat Cuthbert

Just as we do temple ordinances for people one at a time, we also help Family History Center patrons one at a time. When we hear the doorbell ring we get a parking tag as we go out the door of the center to open the outside door for them. We greet them with a smile and ask them if they already have a parking tag. If not, we offer to wait for them to place the tag on their dashboard or hang it from their mirror.

As they come in we ask if they have been at the center before. If not we help them get signed in. Everyone should turn to greet patrons as they come in.  We begin by asking what they were hoping to do today and offer assistance if they need it. Our goal should be to give each patron a good experience that day.

Important Changes to Family History Callings and Roles:  Sharlene Gardner

 A new directive from the First Presidency informs us that all members serving in family history callings will now be called Temple and Family History Consultants.  The reason for the change:

  • Emphasize the close relationship between temple service and family history
    • Greatest blessings derived when done together
  • Align the FH Organization throughout the Church and simplify the purpose and role of the calling

The basic organization has also changed to now include Stake Temple and Family History Consultants. (These would include, but not be limited to, Stake Indexing Specialists, FHC Directors and Assistant Directors, etc.)

The first responsibility of all temple and family history consultants, whether on the ward, stake, or area level, is to proactively help members have personalized one-on-one family history experiences that allow patrons the opportunity to learn in the context of their own family tree.

Each person under our stewardship should receive a personalized one-on-one experience led by an experienced temple and family history consultant.  (Even if you feel you already know how to find family names for the temple doing descendancy research, everyone should have this experience as a model when teaching others.

New tools are in place to help you as a trainer.  When you go to GET HELP > HELP OTHERS, you will now have access to The Consultant Planner, where you can invite or add a person to have a one-on-one experience.  If they accept, you will see a link giving you access to their tree.  Prepare in advance finding names for the patron so you can be assured they will have a successful experience. A lesson plan form is provided, encouraging you to prepare lessons that are intended to last only about 30 minutes.

“Roots Tech 2017”:  Don Kussee

  1. Majority of effort in 2016 was the conversion of FamilySearch to a new computer system. The new system is cloud based and allows expansion during busy times. This new system also includes the old New.FamilySearch so now all people can be merged.
  2. A new mobile app “lite” has been developed for areas of the world where smart phones cannot be used because of bandwidth or cost limitations. It presents most all of the data the smart phone app does, but in smaller data bytes. Smart phones get 3MB per screen. Lite send 31 K.
  3. The Memory mobile app is being expanded so photos can be uploaded from Facebook and Instagram.
  4. The Family Tree app has a new section (the 3 bars on the top left) that displays:Ancestors with Tasks, Reserved Ordinances, and The ability to Search Historical Records from your phone.
  5. Future plans for FamilySearch include the expansion of information on living persons. Building a ”group” that could share living person private information so those within the group can use the same data, share To Do list, pictures, etc.
  6. Future plans for the watch notifications will include automatic notification when changes occur in your direct line, for information you have entered, for information you have changed, for deceased persons.

In 2016 there were 2.5 million names added per week to the current 1.1 billion names.  There were 562,000 new contributors added to the current 3.4 million. There were 708,000 new sources added to the current 8 million sources. One person has reserved ordinances for 365,000 people.

Closing Prayer:  Max Henrie


Historical Records Search

When you are signed into your FamilySearch account and you are searching for historical records, FamilySearch identifies which records in the search results are already attached to a person in the tree. Ancestors located in the record and in your family tree are marked by an icon.

If there is an icon, the record is attached.  If there is no icon, the record is not attached. If you are not signed in to your FamilySearch account, FamilySearch will encourage you to log in to see attached records of your ancestors.