Orem Sunset Heights Family History Center

This site is owned by the FHC director. It is not an official site of the Church of Jesus Christ of Latter-day Saints.

October 11, 2016 Staff Meeting

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Staff meeting summary

Director Sharlene Gardner shared the following:

What a blessing for all of us to listen to General Conference this month and have our spirits renewed and our faith bolstered. Elder Ronald A. Rasband of the Quorum of the Twelve Apostles focused his remarks on a list of things we can do that will help us stay faithful and steadfast, even if storms of doubt invade our lives through the actions of others.

One important point that he stressed was to not forget our heritage – to forever remember their legacy of faithfulness and sacrifice. His remarks caused me to reflect on the testimony of one of my own ancestors and how thankful I am that his testimony of the gospel has been preserved and shared on FamilySearch for the benefit of all his posterity.

This ancestor died crossing the plains while a member of the Hodgett Wagon Train that accompanied the Martin and Willie Handcart companies. Quoting from his life story, shared in the Memories section of FamilySearch, “Father William suffered in desperate pain. One night, after their company had traveled 2 days from the Platt River, he begged his wife to have Louisa drive by the side of the road and let him die in peace. A few days later, William called his family to his wagon and said,


His counsel to his family comes back to me over and over again as I live out my life. Although he didn’t know at the time how his words would strengthen my testimony, through these shared experiences, I have come to love him and look forward to someday meeting him and thanking him personally for the impact he has had on my life.

May we all remember our forebears, learn all we can about them and share their experiences that can uplift and strengthen others. Likewise, may we all feel prompted to write down and share our own faith-promoting experiences to the benefit of all who will someday read them.

  1. Staff Changes:

We welcome Liliana Riboldi from the SH 2nd Ward who is now serving on the Thursday afternoon shift. She speaks Spanish and is willing to assist patrons on other shifts.

  1. Calendar and upcoming classes:

  • October 17, 11:30 AM – 12:30 PM, Moms and Tots Doing Family History, Instructor: Kenni Wilcox.
  • Oct 18, 11 AM repeating at 7PM FamilySearch and Ancestry-Working Together, instructor: Cheryl Fugal.
  • November 1, 11 AM repeating at 7 PM Mapping My Ancestors, Instructor: Elder James Tanner.
  • November 14, 11:30 AM – 12:30 PM, Moms and Tots Doing Family History, Instructor: Kenni Wilcox.
  • November 15, 11 AM What’s new on FamilySearch, Instructor: Larry Jensen.
  • November 15, 7 PM Staff Meeting. Because of election day on November 8, the staff meeting for November will be held on the third Tuesday and combined with Larry Jensen’s class What’s new on FamilySearch.
  • No Staff meeting in December.
  • Family History Center will be closed the last two weeks in December.
  1. Training:

  • Working with patrons – How to help patrons who are stuck. – Pat Cutbert   How To Help the Patron Who Feels “Stuck”
    As staff members, it may help us develop our ability to help Patrons to just think about what are frequently asked questions. We can then individually see what we need to do to become more proficient with. A common basic “stuck” is “I have forgotten my password”. The class also listed: indexing, patronymics, starting at the end instead of the beginning, merging. How do I get into partner sites? I need 10 names to take to the temple and only have a short time to be here. Also how to connect the living to the deceased lines. I challenge each person to take a couple of topics and improve their abilities.
  • Tech Tips – Using the FHC Scanner to Upload to a USB-Don Kimball fhc-presentation-scan-to-usb-don-kimball
  • My Heritage- Larry Jensen

MyHeritage uses several matching technologies for family history research. These include Smart Matching, Record Matching, Record Detective, Instant Discoveries, Global Name Translation, and Search Connect. Smart Matching is used to cross-reference one user’s family tree with the family trees of all other users. The feature allows users to utilize information about their families from other, possibly related users.[2] Record Matching is similar except that it matches and compares family trees to historical records rather than other family trees.[25][26]
Record Detective is a technology that links related historical records based on information from one historical record. It also uses existing family trees to make connections between records (for instance, a death certificate and a marriage license).[33] Instant Discoveries is a feature that compares users’ family trees to other family trees and records, and then instantly shows them a large amount of information about their family found in these sources, packaged as an entire new branch they can add to their trees.[38] Global Name Translation allows users to search for a relative in their preferred language but get historical documents with their relative’s name in other languages.[11]


  • A Child’s Anchor in the Wind. Sister Rosemary M. Wixom, general president of the Primary, taught at the 2016 RootTech that when our children know “where they come from” they are better able to withstand the winds of adversity. Read and Watch Sister Wixom’s full talk here: https://www.lds.org/topics/family-history/familydiscoveryday/wixom/a-childs-anchor-in-the-wind?lang=eng
  • Memories App: Audio Recording When recording audio, you can now use suggested questions provided from FamilySearch to conduct interviews and learn more about your ancestors.
  • Family Tree Mobile: Access the Ancestry Website. You can search Ancestry for a person’s historical records. On the person page, the app has an option to search records for that persons in FamilySearch. The app will also let you choose “Ancestry” and will open a browser on the device and take the user to the Ancestry website. For more information, go to the FamilySearch Blog: https://familysearch.org/blog/en/whats-familysearchaugust-2016

Next Staff Meeting: November 15, 2016




Author: Orem Sunset Heights FHC

We offer one-on-one assistance with family history research, free access to subscription websites and classes on FamilySearch, Family Tree, subscription websites and various research topics. Open Hours Monday, Thursday and Friday: 10 am to 4 pm Tuesday and Wednesday: 10 am to 4 pm and 6:30 pm to 9 pm

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