Orem Sunset Heights Family History Center

This site is owned by the FHC director. It is not an official site of the Church of Jesus Christ of Latter-day Saints.

November 11, 2014 Staff Meeting

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Staff Meeting Summary

Director Ken Fugal shared the following:

Truman Madsen narrated a series on Church History in 2008, which was aired on BYUtv. In this narration, he discussed some of the challenges Joseph Smith faced. In 1844, just prior to his martyrdom, Joseph felt the urgency to protect the Church. So he gave each member of the Quorum of the Twelve all the keys he held. What Joseph said next was new to me. He told the members of the Church that they would always be faithful to the truth if they 1) followed the majority of the Quorum of the Twelve and 2) if they followed the records of the Church.

I have pondered this council to “follow the records of the Church”and have concluded that this is most important, for in the records are the events of church history and organization, teachings of the prophets and apostles, existing and added scripture, the succession of leadership, all Temple ordinances, billions of genealogical records, family histories, priesthood ordinances, priesthood lineage, baptisms, patriarchal blessings and so forth. As we compare this to other faiths and civilizations that are weak or fail, it becomes obvious to me the tremendous wisdom in this.

Monthly Business:

1. We welcome on staff, Cliff and Jackie Riley from the Sunset Heights 6th Ward. They will be serving on the Thursday morning shift.

2. Please refer the homeless or those asking for money or help to Transient Bishop Office at Deseret Industries. We have been asked by our leaders to not give money.
1415 N State, Provo
M-F 10 am -3 pm
If there is a homeless person in the building call the Orem Police Department at 801-229-7070.
These numbers are posted on the information sheet on the Center bulletin board.

3. Make sure you check out the My Family History Calling Newsletter.
To receive these newsletters log in to lds.org and go to Resources, Family History, Callings and then Family History Callings. Scroll down, click on Stay Informed and check Email Notifications.
To see previous newsletters, go back to the Family History Callings page, scroll down and click on Newsletter. Make sure to check out the October and November Newsletters. The comments made on the articles are also very informative.
A link to the Newsletters:

4. Putting the “family” into our Family History Center. In the closet we are collecting items to facilitate simple family history lessons and play for children who may come with their parents to the center. There is a bucket of dress-ups to use in acting out family history stories or for photo opportunities, several games and crafts, and a notebook full of ideas, coloring pages and paper dolls. Staff members are encouraged to become familiar with these supplies to have an idea of what is available for their use.


1. Working with Patrons– Family Tree and the Back Arrow- Pat Cuthbert
Patrons who do not have a lot of computer skills sometime rely on the staff helping them but they usually won’t be able to duplicate at home what they have done in the Center. Ideas were generated by the staff on some basic things we can teach our patrons:

  1. Encourage the patron to write down passwords and log in information. One suggestion is for them to keep this information with their Temple Recommend.
  2. If the patron gets to a page and doesn’t know how they got there, suggest that they use the back arrow.
  3. On a person page on Family Tree show the patron how they can use the drop down menu under Person to see those pages they have previously been on.
  4. Show the patron how to use the Get Help menu on familysearch.org.
  5. Explain how to copy and paste the PID to more easily find someone.
  6. When on the Tree View, show the patron the drop down menu to change the View: Traditional to the various options.
  7. Spend time on a person page mapping out where the different kinds of information are shown.
  8. Encourage older patrons to upload photos that may someday be lost.


2. Keep it Simple– Sharlene Gardner
“Too often when teaching or training others, we tend to impart way more information than our students can comprehend all at once. Better to keep it simple and, where possible, allow them the opportunity to have “hands on”  practice in class or soon afterwards in their homes.  As a teacher, I found it very rewarding recently when our high priest group leader, who isn’t usually very engaged in doing family history, came back with a smile, saying he had accomplished something. I am learning that a little success can go a long way and breeds enthusiasm!”

3. LDS.org– Craig Doxey
On LDS.org the nonmember, member who has logged in and leaders and ward clerks have successively increasing levels of rights to information on the web site. LDS.org has links to all of the church’s social pages including Mormon.org, FamilySearch.org, MormonChannel.org, MormonNewsroom.org and MormonTabernacleChoir.org. These are found at the bottom of each page. The drop down menu under Sign In/Tools has links to Maps, Directory, Calendar, etc. The headings across the top, Scriptures, Teachings, Resources, News do not change and show links to various sub menu items.

4. Online version of My Family: Stories That Bring Us Together– Joy Stubbs
“The new My Family: Stories That Bring Us Together booklet is a resource that can be used to help members feel the Spirit as they engage in family history and temple work. Encourage and help members . . .  get started” (FamilySearch Instruction for Consultants, 2013).

This booklet was originally designed to help patrons engage in family history without the need for technology. It is still an excellent tool for this purpose, available in 35 languages and now reduced in price, $.50 in the United States. When a patron has taken time to attach photos, enter information and write their memories in their book, a family history consultant can become their helper and transfer these things to the FamilySearch Family Tree.

Now the booklet is also available on-line for patrons. On the landing page of FamilySearch.org, the icon for the Family Booklet is on the far right of the gray menu bar under the top picture. There are several advantages to using this tool.

  1. It engages us immediately with information we know, about ourselves and our nearest relatives, going for the first four generations. This gives a patron immediate success.
  2. If the information is on the Family Tree, it will fill in automatically. If we put in information that is not already there it is saved to the tree. The photos are also linked to the Family Tree Memories.
  3. It is simple and self-explanatory without some of the complexity of working on Family Tree.
  4. Putting photos and stories into the booklet appeals to us on an emotional level—to the heart. This is valuable in the “turning hearts” process.
  5. It gives us a chance to review the information on the Family Tree. It is always good to start with the people closest to us.

For Your Information:

1. Be sure to fill out the staff survey on family history skills and interests. It is on the black cart in the Center

2. To keep the Center and auxiliary room warmer, close the doors to those rooms.

Holiday Closures:

Wednesday, November 26, closed after 1 P.M. through Friday, November 28 (Thanksgiving)

Monday, December 22 through Friday, January 2 (Christmas)

No Staff meeting in December; Next Staff Meeting: January 13, 2015


Author: Orem Sunset Heights FHC

We offer one-on-one assistance with family history research, free access to subscription websites and classes on FamilySearch, Family Tree, subscription websites and various research topics. Open Hours Monday, Thursday and Friday: 10 am to 4 pm Tuesday and Wednesday: 10 am to 4 pm and 6:30 pm to 9 pm

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